This policy was last modified on 2013/08/24
What information do we collect?
We collect information from you when you register on our site.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously. If you cannot, or do not wish to pay using Payfast, we provide a normal bank EFT option, this can also be a manual payment into our account from your bank (over the counter). Please note that with a normal Bank EFT we cannot promise next day delivery as it some times takes a few days for the payment to clear. If you just want to do an internet EFT, Payfast does a same day EFT function and with that we can still offer next day delivery according to our delivery conditions.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience - your information helps us to better respond to your individual needs.
To improve our website - we continually strive to improve our website offerings based on the information and feedback we receive from you.
To improve customer service - your information helps us to more effectively respond to your customer service requests and support needs.
To process transactions.
To send periodic emails - the email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, you can uncheck "Subscribe to newsletter" on your account page.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever,other than for the express purpose of delivering the purchased product or service requested.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied personal/sensitive/credit/account information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider's database(Payfast) only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, bank account numbers, financials, etc.) will not be stored on our servers.
Physical Security: Our servers are located in a highly secure data centre protected by biometric security systems. The same data centres as used by the leading banks and the Stock Exchange amongst others.
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at https://www.skybluevaping.co.za/store/Terms_conditions
183 Hendrik Street
Wierda park, Gauteng 0157
012 653 0575