About Us

SkyBlue Vaping is a company that was started by Melinda and Derick and is dedicated to Vapers in South-Africa. We aim to bring you the biggest brand products at the best prices and still offer plenty of discount opportunities to keep us competitive.  We will strive to provide you with exceptional, noteworthy customer service and a 6 month warranty on all our products. In the case of an exchanged product, we will offer a new 6 month warranty starting from the date of exchange. We believe that customers are the reason why we are providing this service and without you we would be nothing - and you will be treated as such.

 

Security:

We know that buying online in South-Africa can feel risky and therefore we provide SSL encryption at all our pages relating to your information (also see our Privacy Policy). We also make use of a well trusted South-African company called Payfast to take care of our financial transactions - so your credit card information is not stored on our servers anywhere - in fact, it is never even seen by our servers, as the whole transaction takes place on Payfast's servers. Payfast is used by well over 100 000 suppliers in South-Africa to handle their transactions securely. (companies like Takelot, Naartjie kids, Bid or Buy and many others.) See Payfast's webiste for more information.

 

Location:

We are located in Centurion South-Africa and from August 2014 we also accept pickups from our premises by arrangement. We make use of a secure ZipZap POS device to accept card payments at our premises, but we can deliver by Courier the next day, to your door for a nominal fee. Order for more than R500 qualify for free courier delivery.

Our Servers are located in Johannesburg in one of the most secure centres in South-Africa. It is used by the major banks and even the stock exchange and features advanced software as well as physical biometric security.

 

We have been providing the highest standard of customer service since 2013 and we are looking forward to continue in the same trend. Nothing makes us happier than amazing our customers and we love being put to the test.

 

We hope you enjoy your vaping journey to a life of health and happiness for you and your family.

 

Happy Vaping!

 

Derick & Melinda